SMS Privacy Policy


Effective Date: 12-10-2025


Saleztrax Mortgage Processing: Saleztrax, is committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, and protect your personal information when you opt in to our SMS messaging program.



Information We Collect


When you opt in to receive SMS messages from Saleztrax, we may collect:


·        Your mobile phone number

·        Your name (if provided)

·        Mortgage-processing or transaction-related information necessary for delivering accurate updates

We collect this information solely to communicate important customer care and informational updates related to your mortgage processing.



How We Use Your Information


The information we collect is used to:


·        Send customer care, informational, and transactional messages related to your mortgage file

·        Provide reminders, status notifications, and document alerts

·        Respond to customer support inquiries

Saleztrax does not sell, rent, or share your personal information with third parties for marketing or advertising.



Message Frequency & Content


By texting START to 727-614-0233, you agree to receive recurring automated SMS messages from Saleztrax. Message frequency varies based on your activity and may range from 1 to 10 messages per week.


Messages are strictly 
non-marketing and focus on customer care and informational updates.



Message & Data Rates


Standard message and data rates may apply according to your mobile carrier plan. Participation is not a condition of any service.



Opt-Out Instructions


You may opt out at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications. Certain information may be retained when required for legal or compliance purposes.



Help Instructions


For assistance:



·        Reply HELP to any message

·        Email: justine@saleztrax.com

·        Phone: 727-614-0233

·        Website: https://www.saleztrax.com/



Data Security


We use industry-standard practices to safeguard your information from unauthorized access, disclosure, or misuse.



Policy Updates


This SMS Privacy Policy may be updated periodically. Significant changes will be communicated via SMS or posted on our website:
https://www.saleztrax.com/



Contact Us


Saleztrax Mortgage Processing
1600 West Bay Drive, Suite A
Largo, FL 33770
Phone: 727-483-9820
Email: 
justine@saleztrax.com
Website: 
https://www.saleztrax.com/