SMS Privacy Policy
Effective Date: 12-10-2025
Saleztrax Mortgage Processing is committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, and safeguard personal information when you opt in to receive SMS messages from us.
Information We Collect
When you opt in to receive SMS messages, we may collect:
Your mobile phone number
Your name (if provided)
Mortgage-processing or transaction-related information necessary to deliver accurate transactional updates
This information is collected solely to support customer-initiated and transactional communications related to an existing mortgage file or support request.
How We Use Your Information
We use collected information to:
Send transactional and customer care SMS messages related to an active mortgage transaction
Provide documentation requests, status notifications, and support ticket updates
Respond to customer support inquiries
Saleztrax does not sell, rent, share, or use SMS data for marketing, advertising, lead generation, affiliate activity, or promotional purposes.
Message Frequency & Content
By texting START to (727) 614-0233, you consent to receive recurring automated SMS messages from Saleztrax.
Messages are strictly transactional and customer care related, sent only in connection with an existing mortgage transaction or customer-initiated support request.
Message frequency varies based on activity and transaction status, typically 1–4 messages per week.
Message & Data Rates
Standard message and data rates may apply according to your mobile carrier plan. Participation in SMS messaging is not a condition of any Saleztrax service.
Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications.
Certain information may be retained as required by law, regulatory, or compliance obligations.
Help Instructions
For assistance, you may:
Reply HELP to any SMS message
Email: justine@saleztrax.com
Phone: (727) 614-0233
Website: https://www.saleztrax.com/
Data Security
Saleztrax uses reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
Policy Updates
This SMS Privacy Policy may be updated periodically. Any material changes will be posted on our website or communicated as required.
Contact Us
Saleztrax Mortgage Processing
1600 West Bay Drive, Suite A
Largo, FL 33770
Phone: (727) 614-0233
Email: justine@saleztrax.com
Website: https://www.saleztrax.com/
